Phone Upgrades

Step-by-step instructions for existing members who want to purchase a new phone or activate their iPhone upgrade.

Purchasing a new phone: existing members

When you’re ready for a new phone:

1. Open the Boost Infinite app → select Shop New Phones.
2. Choose the phone you want to purchase and checkout.
3. When your phone arrives follow the instructions below to get activated.

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Activating your new upgrade

iPhone:

1. Turn on your iPhone and follow the onscreen instructions. This step will include transferring your apps, photos and data.

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NOTE

iPhones: Please select SKIP for any prompts about transferring cellular settings or setting up eSIM. This will be handled in the Boost Infinite app.

2. Download and sign in to the Boost Infinite app.
3. Once in the app, tap Settings → tap Phone Setup → tap Manage under the appropriate line → tap Change Phone.

4. Follow the on-screen instructions to set up and activate your new iPhone upgrade.

Androids:

1. Turn on your Android and follow the onscreen instructions. This step will include transferring your apps, photos and data.
2. Download and sign in to the Boost Infinite app.
3. Once in the app, tap Settings → tap Phone Setup → tap Manage under the appropriate line → tap Change Phone.

4. Follow the on-screen instructions to set up and activate your new iPhone upgrade.

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If your old device had a physical SIM card, please move it to your new device after setting up your plan. Click here for detailed instructions on how to install a physical SIM Card.