Damaged Trade-In

To be eligible for the latest iPhone model, you’re responsible for making sure the iPhone you ship to use is in good working order. If there’s damage to your iPhone, you’ll have to pay the full retail price. We strongly recommend getting Boost Protect with AppleCare Services at checkout as it covers you in the event of phone loss, theft, accidental damage and out-of-warranty mechanical or electrical breakdown.

You don’t want to put yourself at risk and miss out on your free iPhone upgrade because of a cracked phone. Keep in mind, upgrading to the latest iPhone every year isn’t required. If your iPhone is damaged and you aren’t covered by insurance, you can continue to use that iPhone for the full 36-month lease or until it’s paid off. After that, you’re free to upgrade to the latest model with no trade-in required.